Restore and recovery

Restore and test backed-up files.

A small test restore is the clearest way to confirm that you can find and open protected content.

Open Restore

Choose Restore in the left navigation and select the backup routine or available protected content.

Browse the listed content or use Search to narrow a long list.

For a test, create a new folder away from the originals. This makes comparison easy and avoids an accidental overwrite.

Wait for the restore result before opening the destination.

Open several restored files and compare them with their originals. Keep regular test restores as part of your routine.

Continue without a dead end

Still need help?

Include the product version, backup name, what you clicked, what you expected, and a reviewed screenshot or support report when useful.