Restore and recovery

Choose restore locations and file-conflict rules.

Preview the exact destination and conflict count before allowing restored files to be written.

This image comes from a clean Windows demonstration copy with no customer data. Choose Enlarge screenshot to inspect the application.
1

Choose a backup and source

The saved items load automatically. Search when you need to narrow a long list.

2

Decide whether to include Time Vault

Turn on Include Time Vault only when you need older retained versions as well as the current backup.

3

Choose where restored files go

Original location writes toward the saved source path. Another folder is safer for testing and comparison.

4

Choose an existing-file rule

Keep both is the safest default. Skip leaves the existing destination file alone. Replace requires confirmation.

5

Preview and restore

Preview restore reports selected items and conflicts. Restore these files performs the reviewed request and verifies the written files.

Still need help?

Send the exact message and what you already tried.

Include the product version, backup name, what you clicked, what you expected, and a reviewed screenshot or support report when useful.